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Our way, The DCH Way, sets the standard of excellence for automotive sales and service, ensuring that our customers have a trusted partner, who values their time and works to provide an outstanding customer experience.
Our reputation rests on our standing with our customers, within our industry and within our communities. Here are just a few of the advantages to working with DCH Lexus of Oxnard. Be sure to check-in with us for added benefits to Test Driving and experiencing the DCH Way.
We are your trusted partners
- All transactions are transparent and fully disclosed. No hard sell, no gimmicks, and no phony promises.
- Every new and used vehicle leased or purchased comes with a 3 day/300 mile money back guarantee or a 3 day/300 mile exchange policy.
- All repair work performed will have a one year or 12,000 mile warranty (whichever comes first).
- We'll honor any of our written trade-in price quotes for five days and buy your car regardless if you buy a car from us.
- A percentage of the proceeds from every car we sell and service supports our teen safe driving initiative, "Teen Safe Driving Program." The foundation of this initiation is our partnership with local schools and Students Against Destructive Decisions (SADD) Since 2007, DCH Auto Group has committed in excess of one million dollars in support of safe driving education and awareness for teens and parents in our communities.
We value your time with convenient solutions and work to provide an outstanding experience
Female Friendly is not just a slogan.
Let us exceed your expectations.
DCH Lexus of Oxnard, and all 27 DCH Auto Group dealerships in New Jersey, New York, Connecticut and California understand that when it comes to buying,leasing or servicing their cars, men and women quite often have different priorities and expectations.
At our award-winning car dealership, we provide experiences that take these differences into account. The goal of our sales and service professionals is to give you the experience and satisfaction you want and deserve and each of our sales and service team members knows the importance of exceeding our customer's expectations. For example, we give you all of the information you need to make an educated decision and allow you the time you want for these important decisions. We'll show you all of your options and provide whatever level of assistance you want in order to make the decision that is right for you. We're not here to sell you just any car; we're here to help you buy a car… the one that's best for you and your driving needs. It's how we treat every customer that visits our dealerships. We call it The DCH Way.
Our promise to you, The DCH Way, will make you feel welcome in a pleasant and relaxed atmosphere. We will treat you with respect, ensuring that your time with us is productive and that you are confident that the decisions you make regarding your automotive needs are the right decisions. And when you leave DCH Lexus of Oxnard, we want you to feel enthused about your decision to visit a DCH dealership. That's why DCH stands for"Delivering Customer Happiness®".
Read what customers have to say about their experience at DCH Lexus of Oxnard. Women and men alike have taken time to write to us about their experience. We're not saying we're perfect … but we try, and if we fail to Deliver Customer Happiness, we want to know why. Part of our promise to you is that we listen, and we strive to correct any deficiencies in our ability to deliver excellence.
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